15.667 Negotiation and Conflict Management
Applies negotiation theory strategies and styles to problems managers and professionals commonly encounter in the workplace. Emphasizes sources of power in negotiation, self-assessment of personal negotiating strengths/weaknesses, and practice in negotiations via role-plays and simulations of common workplace conflicts. Covers conflict management as a direct party and as a manager helping others resolve their conflicts through mediation, investigation, arbitration, and helping the system itself to change as a result of a dispute. Special cases include bullying, harassment, dealing with difficult people, cross-cultural negotiations, and collective actions.
This class has no prerequisites.
15.667 will not be offered this semester. It will be available in the Spring semester, and will be instructed by T. Kochan.
This class counts for a total of 9 credits. This is a graduate-level class.
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